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Technical
information
ULTI
Frequently asked questions
Questions
Answers
1. Is two way / intermediate control acheivable using ULTI?
Yes. By using a FreeLocate switch
2. What is the purpose of 047uF load capacitor UAX004?
This capacitor should be used for specific lamp types where
minimum load requirements are not met
3. What size of mounting box should be used with
A 35mm or deeper back box should be used. ULTI switches and
dimmers?
Trouble shooting guide
Symptom
Possible cause
Solution
Switch / Dimmer is not responding
to the Remote Control Unit
1. Not previously programmed or improper
Repeat the Programming Procedures explained
programming. in the Manual.
2. Switch/Dimmer is set to Programme mode.
The LED indicator is turned on red now, indicating
the unit is in Programming mode. Programme
button to exit Programming mode.
3. Voltage is too low.
Make sure the operating voltage range is within the
requirement.
4. Power rating is too low
Replace a load that meets the minimum loading
requirement.
5. RF wireless control is disabled. (Programme
flashes continuously in the pattern of 2)
Press the Programme Button of the LED Switch/
Dimmer 6 times within 1 minute. Programme LED
should stop flashing.
Unable to programme.
1. Red Programme LED flashes after the
This indicates the memory is full. Perform
Programme Button is pressed. Memory Clearing
Procedures to release space.
2. The Switch does not receive programming
Check the position of the function selector at the
commands. back of the FreeLocate Switch. Make
sure it is in the Programme position.
3. RF wireless control is disabled. (Programme
flashes continuously in the pattern of 2)
Press the Programme Button of Switch 6 times
within 1 minute. Programme LED should stop
flashing.
Main light or LED backlight does
not turn on.
1. Wires are not properly secured or connected
Make sure the wires are secured, screws are in the
terminals. fastened and the Live or Load wires have
been connected to the correct terminals.
2. MCB is OFF or has been tripped.
Switch on the MCB. If a breaker continually trips,
contact a registered electrician to find out the cause
of the problem
3. Temporary disorder.
Switch off the MCB and then on again to reset the
switch.
Main load is turned off
automatically.
1. Power rating is too low.
Replace the load that meets the minimum loading
requirement.
2. Wires are not properly secured in the
Make sure the wires are secured and screws are
terminals. Fastened properly.
3. Controlled by other remote control unit within
Determine which remote control unit(s) is (are) the
area. controlling the particular main light. (Refer to
Memory Clearing Procedures).
Programme LED flashes
continuously in a pattern of 2 for 1
minute then stops.
Pattern continues when Control
Button is pressed again.
1. Low Volt Halogen (12V) is blown
Replace the lamp load if it is blown, then perform a
unit reset.
2. Magnetic transformer is faulty.
Check the status of magnetic transformer.