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49

To ensure customers can check the authenticity

of our products we have set up a simple and rapid

procedure called:

check.hager.com

Authentication Process

All of our circuit breakers, switches and earth leakage

circuit breakers have been assigned a unique identification

number which can be located on the side of the product.

The identification number from each product is then stored

in a protected data base. If it doesn’t have a number, then

please contact us immediately.

Dedicated Website

Our customers can access this database to check the

authenticity of a hager productby going to check.hager.

com. the website will immediately check the validity of the

identification number on the product and confirm if it is

authentic or a suspected counterfeit.

Action Plan

If you think you have a conterfeit product, contact Hager on

01952 675612 along with the details of the wholesaler from

which the product was purchased. We will then take all the

appropriate information and collect the product for analysis.

if necessary we will take appropriate legal action.

Ethical Charter

As a manufacturer we commit to:

Providing our customers with the means to check

the authenticity of our products

To communicate the results of any investigations

Our distributors commit:

To make sure that products purchased are not

counterfeit.

To inform the manufacturers of any offers to

counterfeit products

To suport the actions of manufacturers.

check.hager.com