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www.thornlighting.co.uk

Safety and Quality

Thorn Lighting is committed to

providing its customers with products

and services that are of the highest

quality, ensuring safety, reliability

and performance.

Our expertise in meeting these goals is

recognised internationally. Thorn is an

active participant in developing

the European and International

Standards which are used through

the Lighting Industry and that third

party endorsements, such as BSI

approvals/registrations are

based upon.

Quality Assurance

(BSEN/ISO 9000)

All activities associated with

providing a quality product - design,

development, testing, production,

despatch, customer service - are

covered by BSEN/ISO 9000.

The Group’s site at Spennymoor,

including UK Distribution, is registered

by IQNET to the highest standard,

ISO 9001. Additional operations

in Europe also operate to the same

exacting standards and have

achieved EN ISO9001 quality system

registration.

Quality in test and measurement

has been further assessed by

BSI, under the scheme of

Photometric registration and BSEN

ISO/IEC 17025 - Operation of

testing laboratories. In-house test

facilities cover all aspects of lighting

product performance and safety and

are considered to be amongst the

finest in the world.

Environment & Sustainability

Thorn takes seriously its drive to

reduce the environmental impact

of its business and products. Our

ISO 14001 certification for the

European factories demonstrates

this committment, ensuring our

environmental management meets the

highest standards. Acknowledging

our responsibility for the environment

by having an Environmental

Management System means we

can identify and target aspects of

our business that impact on the

environment and relevant legislation.

As part of our sustainability

programme we then produce

objectives for improvement and our

management programme supports

this with regular reviews for continual

improvement.

European Harmonisation

For luminaires and lighting components,

European harmonisation of national

approval marks (above) has been

achieved through introduction of the

ENEC mark.

The ENEC mark may be

awarded by any one of the

recognised European approval

authorities, such as BSI, VDE or

SEMKO, in the same way as a

national approval mark. ENEC

is important however, because it

indicates that the product is suitable

for use throughout Europe and that all

of the most onerous special national

conditions of test standards have

been complied with.

In the case of lighting components

such as ballasts, transformers,

emergency lighting units etc. the

ENEC mark indicates that both safety

and performance standards have

been complied with.